Our Reviews

Daniel Lennox

3/20/2026

Hi Diane, Thank you so much for your feedback! We’re thrilled to hear that Dan Lennox went above and beyond to meet your specific needs. We’re grateful for the opportunity to assist you and truly appreciate you choosing us. Thank you, Your Bob Johnson Buick GMC Team

3/23/2026

Hi Roddy, Thank you for servicing your vehicle with us! We’re glad we could take care of everything quickly and make your visit smooth from start to finish. We also appreciate you completing the survey. Hearing that our team was very professional and helpful truly means a lot to us — your feedback keeps us motivated to deliver the best experience every time. If there’s anything you ever need, we’re always here to help! Warm regards, Your Bob Johnson Buick GMC Team

3/20/2026

Hi Wendy, Thank you for sharing your feedback with us. We’re happy to hear that everything went smoothly during your visit and that you had a positive experience. We appreciate you choosing us and look forward to assisting you again in the future. Thank you, Your Bob Johnson Buick GMC Team

Maxwell Clyburn

8/21/2025

Thank you David, for your feedback! We're so glad you had a great experience with Max and Delany. Their professionalism and military service are truly appreciated, and we're proud to have them on our team. We hope you enjoy your new vehicle and look forward to seeing you again!

8/21/2025

Hi Oktay, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

8/25/2025

Thank you for your great feedback Richard! We’re so glad to hear you had a positive experience with our service team at Bob Johnson Buick GMC. It’s wonderful to know we met your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. We appreciate your business!

8/28/2025

Cheltra — thank you so much for the amazing feedback! We're absolutely thrilled to hear that you were 100% satisfied and had an excellent experience with our service department. Our team works hard to deliver top-quality care, and it’s incredibly rewarding to know we hit the mark. We truly appreciate your trust and can’t wait to welcome you back next time your vehicle needs anything!

Samuel Singleton

8/23/2025

Thank you Richard for your kind words! We're so glad Sam made your experience seamless and comfortable. His winning personality truly shines, and we’re lucky to have him on our team! Enjoy your new ride!

8/26/2025

Hi Imgard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

9/8/2025

Thank you for your feedback Donna. We're sorry the issue hasn’t been resolved yet, but we're glad to hear your salesman was helpful and courteous. We appreciate your patience and look forward to welcoming you back once the part arrives.

Samuel Singleton

9/8/2025

Hello Kristy, Thank you for your feedback. We're thrilled to hear that Sam provided an exceptional experience and made the process seamless. We appreciate your loyalty and look forward to helping you with your next vehicle. Enjoy your new ride!

Jolene Vitto

8/21/2025

We’re so happy to hear you always enjoy your experiences with us Alyssa! Chuck Barone and Joleen will be thrilled to know they made your visit fabulous. Thank you for your continued support—we can’t wait to see you again! 🥰🙏

Maxwell Clyburn

9/11/2025

Hello Kimberly, Thank you so much for your kind words and for sharing your experience with Max and the Bob Johnson Buick & GMC team. We’re thrilled to hear that Max was knowledgeable, patient, and dedicated to helping you find the perfect vehicle to match your style and budget. It’s always our goal to make the car-buying process smooth, enjoyable, and tailored to your needs — and we’re so glad we could make it happen for you. Congratulations on your new 2025 Buick Encore — we’re delighted that you love it!

9/11/2025

Hi Gerald, Thank you for sharing your experience with us! We’re so glad to hear that Jack was able to get you in and out efficiently — that kind of prompt and professional service is exactly what we strive for every day. We’ll be sure to pass along your kind words to Jack — he’ll be thrilled to know he made a positive impact on your visit. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your business and look forward to seeing you again!

9/15/2025

Hi Bill, Thank you for your kind words. We’re pleased to hear that your experience was both prompt and professional. On behalf of the team at Bob Johnson Buick GMC, thank you for choosing us—we look forward to serving you again.

Jonathan Hillengas

8/22/2025

Hi Camille, Thank you so much for your continued support! We're honored that you and your husband chose GMC Buick for your second vehicle purchase — and even more thrilled to hear that our service made a great impression. We’re committed to making every experience just as smooth and satisfying. If there’s ever anything more we can do, we’re always here for you!

Samuel Singleton

9/9/2025

Hello Hector, thank you for your kind words and this wonderful review! Your wonderful feedback and rating mean a lot to us.Congratulations on your new vehicle!

House Salesperson

9/11/2025

Thank you for the great feedback! We're so glad we met your vehicle needs, pricing, and trade expectations. Mike truly appreciates your continued trust — it means a lot to us that he's helped you with two purchases and may soon assist with a third. We're always here if you need anything!

9/12/2025

Thank you Gregory! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Jordan Kujawski

9/15/2025

Hello John, Thank you for your kind words. We’re thrilled to hear your salesperson provided a great experience. We appreciate your business and look forward to seeing you again.

Alfred Vieira

9/15/2025

Thank you for your feedback. We’re glad to hear you had a positive experience with both your salesperson and the value you received. At Bob Johnson Buick GMC. We appreciate your business and look forward to assisting you again.

Samuel Singleton

9/8/2025

Thank you for your feedback Carolyn. We're glad to hear Sam Singleton ensured everything went smoothly and delivered exactly as promised. We appreciate your trust and look forward to assisting you again. Enjoy your new ride!

9/11/2025

Hi Joseph, Thank you so much for sharing your recent service experience with us. We’re truly glad that Scott and our service manager were able to get you in quickly and prioritize the repairs on your 2020 GMC Sierra — especially knowing it’s your primary transportation. We appreciate your trust and patience throughout the process. If you ever need anything — whether it’s routine maintenance or just a quick check-in — we’re always here to help.

House Salesperson

9/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

9/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

9/13/2025

We appreciate your positive review about your recent experience with us! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Jason Ksczanowicz

9/16/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations. We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Jason Ksczanowicz

8/21/2025

Thanks so much Krisine for your purchase and the great feedback!

8/21/2025

Hi Dawn, Thank you for your honest feedback. We completely understand how important it is to find cost-effective solutions.We're glad you were able to get the necessary repairs done at a more manageable price. Your point about repair financing is well taken—we truly appreciate the suggestion and will share it with our team for consideration. Thank you again for giving us the opportunity to assist you.

8/21/2025

Hello Henry, Thank you for the kind words! We're glad our team provided quick, efficient service with a friendly touch. We truly appreciate your visit and look forward to seeing you again!

8/22/2025

Thank you so much Daniel, for your kind words! We're thrilled to hear that you appreciated the quick inspection. We truly value your trust and look forward to helping you again whenever you need us!

Jason Ksczanowicz

8/22/2025

Thank you so much for the amazing feedback Richard! We're thrilled to hear that Jason took great care of you. And we’re even more excited that you love your truck! Enjoy every mile, and don’t hesitate to reach out if you ever need anything. Welcome to the Bob Johnson Buick GMC family!

Samuel Singleton

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. We’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Samuel Singleton

8/25/2025

Hello Christine, Thank you so much for your feedback! We’re thrilled to hear that your vehicle delivery to Tonawanda went smoothly. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new ride

Jason Ksczanowicz

8/25/2025

Hello Caren, Thank you so much for your kind words! We’re thrilled to hear that Jason provided such outstanding service—he’s truly great at anticipating customer needs and making the process smooth and enjoyable. We’ll be sure to pass along your compliments to him! If there’s anything else we can do for you, please don’t hesitate to reach out. Enjoy your new vehicle!

8/28/2025

Hello Amy, We sincerely apologize for the delay and miscommunication during your visit. While the oil change was covered and the service manager explained the work performed, we understand your concerns and regret that your expectations were not met. Your feedback is valued and will help us improve our processes moving forward.

Thomas Beikirch

8/28/2025

Hello Joseph, Thank you for sharing your experience! We’re so glad our Sales and Finance team could rise to the challenge and get you into a new vehicle within 48 hours. We truly appreciate your trust in us and are thrilled we could make it happen for you! Enjoy your new ride!

9/11/2025

Thank you for sharing your experience with our service department. We’re so glad to hear that you felt well-informed throughout the progress on your truck. We truly appreciate your trust in us and are here whenever you need assistance, whether it’s routine maintenance or anything more. If there’s anything else we can do to support you, please don’t hesitate to reach out.

Samuel Singleton

9/18/2025

Hi Daniel, Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. We’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

8/28/2025

Hi James, That’s awesome to hear! We’re glad your oil change and tire rotation were lightning fast. We sincerely value your business and look forward to your next visit!

8/28/2025

Thank you so much Shannon! We’re honored to hear this was your best dealership experience. From Jolene and Jack to the clear communication and rental support — we’re thrilled everything went smoothly. We truly appreciate your kind words!

8/28/2025

Thank you Michael, for the kind words! We’re so glad Matt was able to step up and take care of your tire issue despite the busy schedule. He truly goes above and beyond, and we’ll be sure to pass along your praise!

9/8/2025

Thank you for your feedback Glenn. We're glad to hear the job was completed on time and met your expectations. We appreciate your business and look forward to serving you again.

9/13/2025

Hi Stephen, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

9/19/2025

Thank you so much for your kind review Christine! We truly appreciate you taking the time to share your experience. It means a lot to know you felt well taken care of, and we’re grateful for the opportunity to assist you. Your support means everything to us. Please don’t hesitate to reach out if there’s ever anything more we can do. We look forward to seeing you again! Warm regards, Your Buick GMC Team

9/23/2025

Hi James, Thank you for the excellent feedback! We're so glad to hear that our service associate provided thorough and professional care during your visit. It’s wonderful to know we met your expectations. We appreciate your support and look forward to seeing you again!

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Samuel Singleton

9/23/2025

Hello Naomi, Thank you so much for your kind words and recommendation! We're thrilled to hear that Sam was able to provide fast, efficient service and help you find the exact vehicle you were looking for—even from another location. We understand how busy life can be, so we're glad the process through text and phone calls made things easier for you. Your 10/10 rating means the world to us, and we’ll be sure to pass along your praise to Sam and the entire team at Buick GMC. We look forward to serving you again in the future!

Andrew Terrigino

9/23/2025

Thank you so much for your kind words! We're thrilled to hear that your experience with our team was amazing from start to finish. We truly appreciate your support and are grateful for the opportunity to assist you. If there's ever anything more we can do, we're just a call or message away!

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

9/22/2025

Hi Oktay, Thank you for your feedback! We're glad to hear your oil change was completed in a timely manner. If there's anything else we can assist you with or if you have additional service needs, please don’t hesitate to reach out. We appreciate your continued trust in Bob Johnson Buick GMC! Best regards, Bob Johnson Buick GMC Service Team

9/25/2025

Hi Marjorie, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience.Your satisfaction means the world to us, and we’re grateful for the opportunity to serve you. If there’s anything more we can do for you, please don’t hesitate to reach out!

Jonathon Collister

9/25/2025

Thank you, Mr. Cavuoto, for your wonderful feedback! We’re delighted that you and your spouse had such a positive experience with the purchase of your 2025 Buick Envision ST. Your kind words about Chuck B., Jonathan C., and our dealership team mean a lot. We’re proud to deliver professional service and a vehicle that meets your expectations. Thank you for your trust in Bob Johnson Buick-GMC and GM!

Jason Ksczanowicz

9/29/2025

Hello Diane, Thank you for sharing your experience. We appreciate your continued loyalty through three vehicle purchases with GMC Buick. While the Silverado and Envision didn’t meet your long-term needs, we’re pleased that Jason was able to assist you in finding the right fit with the 2026 GMC Canyon. Your satisfaction means a great deal to us, and we’re glad to hear you’re happy with both the vehicle and the service you received.

Andrew Terrigino

9/12/2025

Hi Sierra, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Johnson Buick GMC LLC and we hope to see you again soon!

Jonathon Collister

9/15/2025

Hello Stewart, Thank you for your kind words and recommendation. We’re thrilled to hear that your experience was both professional and informative. Jonathan Collister takes great pride in providing exceptional service, and we’re glad he was able to meet your expectations. Your referrals mean a great deal to us—thank you for your continued trust and support.

9/15/2025

Augustine, Thank you for your feedback. We’re glad to hear your visit was both fast and friendly. On behalf of everyone at Bob Johnson Buick GMC, thank you for choosing us—we appreciate your business and look forward to seeing you again.

Jason Ksczanowicz

9/18/2025

Hi Lorraine, Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Jolene Vitto

9/27/2025

Hello Daryl, Thanks for the great feedback! We're glad your experience was smooth, with friendly sales and a quick delivery. Efficient, courteous service and your satisfaction mean a lot to us. Thanks again for choosing Bob Johnson Buick GMC!

10/7/2025

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Daniel Lennox

10/10/2025

Hi, your wonderful feedback and rating mean a lot to us. We're happy you found Danny to be so supportive during your experience here at Bob Johnson Buick GMC LLC. Congratulations on your new vehicle!

8/25/2025

Thank you for your feedback Anita! We’re so glad to hear that Kaytlin provided excellent service during your visit to Bob Johnson Buick GMC. She’s a valued member of our team, and we’ll be sure to share your kind words with her. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your continued trust in us!

8/28/2025

Hi David, Thanks so much! We’re glad to hear Matt kept you informed and on track. We appreciate your continued trust and look forward to seeing you next time.

9/12/2025

Hello Ronald, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

9/18/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

9/22/2025

Hello Anne, Thank you so much for sharing your experience! We're glad we could help resolve your exhaust issue and take care of the additional concerns from your last visit. It’s great to hear that our service advisor provided clear communication and excellent support throughout the process. We truly appreciate your trust in Bob Johnson Buick GMC and look forward to continuing to provide you with top-notch service. Best regards, Bob Johnson Buick GMC Service Team

Jason Ksczanowicz

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Samuel Singleton

9/16/2025

Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations and that our team was able to provide the level of service you deserve. We truly value your feedback—it helps us continue to grow and serve our customers better every day. If there's ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Jolene Vitto

9/16/2025

Thank you so much for the kind words! We’re grateful for the continued trust and loyalty, and we look forward to many more great experiences together!

9/19/2025

Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It means a lot to know you felt well taken care of, and we’re grateful for the opportunity to assist you. Your support means everything to us. Please don’t hesitate to reach out if th ere’s ever anything more we can do. We look forward to seeing you again! Warm regards, Your Buick GMC Team

Daniel Lennox

9/19/2025

Hi Lawrence, Thank you so much for your kind review! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you found our team knowledgeable about the Buick lineup—we’re always happy to help guide you through the options and features. Your support means a lot to us. If there’s ever anything more we can do, please don’t hesitate to reach out. We look forward to seeing you again! Warm regards, Your Buick GMC Team

Jason Ksczanowicz

9/25/2025

Thank you for your feedback! We’re glad you had a great experience and appreciated our team’s knowledge and service. Your satisfaction is important to us, and we look forward to assisting you again!

Jonathan Hillengas

10/10/2025

Hi, we are so happy to read such a great review about Bob Johnson Buick GMC LLC! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Samuel Singleton

10/23/2025

Thank you for the wonderful feedback Michael! We’re thrilled to hear that Sam has consistently provided such a positive experience. It means a lot that you’ve chosen to work with him for three vehicle purchases—and possibly more to come! Sam truly enjoys helping customers, and we’re lucky to have him on our team. Thanks again for your continued trust!

9/23/2025

Hello Tanya, Thank you for your kind words! We're so glad to hear that our team provided clear and professional service, and that the loaner vehicle helped make things more convenient while your car was being worked on. We truly appreciate your feedback and look forward to continuing to provide excellent service whenever you need us!

9/23/2025

Hi Kaytlin, Thank you for the awesome feedback! We're so glad to hear that you had a great experience with our team. We truly appreciate your support and look forward to serving you again!

Jonathan Hillengas

9/23/2025

Hello Edward, Thank you so much for the love! We're thrilled to hear you had a great experience and that Jonathan made it memorable. We’ll be sure to pass along your kind words to him—he’ll be so glad to know he made a positive impact. Thanks again for choosing us!

Andrew Terrigino

9/23/2025

Thank you for the great feedback! We're so glad to hear your experience was efficient and smooth. We appreciate your support and look forward to helping you again soon!

9/26/2025

Thank you so much for your kind words. It means a lot to know you felt welcomed and that everything was taken care of quickly and efficiently. We’re truly grateful you took the time to share that with us.

10/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Johnson Buick GMC LLC and we hope to see you again soon!

10/23/2025

Thank you so much for your feedback Carol! We're glad to hear everything went smoothly and that your brakes are in great shape. Finishing just under the estimated time is always a win—thanks for trusting us with your vehicle!

10/23/2025

Hi Donald, Thank you for sharing your experience! We’re so glad Matt Gerhardt and Scott Uruburu were able to quickly resolve your wheel lug issue before your trip to Kentuck. It’s great to hear our team got you back on the road safely and efficiently. Safe travels and thank you for choosing us!

10/10/2025

Hi Ronald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

10/10/2025

Thank you for taking the time to share your experience with us. We truly appreciate your continued trust and loyalty, and we’re sorry to hear that your recent visits didn’t meet standards you—and we—expect. While we’re glad your first visit went smoothly, we understand how frustrating it must have been to return due to sensor resets not being completed after brake service and again after the recall fix. These details, though small, are essential to ensuring your vehicle is operating correctly and that you feel confident in the service provided. Your feedback helps us improve, and we’re committed to making sure your future visits are seamless and complete the first time. If there’s anything we can do to make this right or assist further, please don’t hesitate to reach out.

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Samuel Singleton

10/10/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Johnson Buick GMC LLC and we hope to see you again soon!

Andrew Terrigino

10/23/2025

Allison truly appreciate your kind words! It’s wonderful to hear that Andrew Terrigino made your experience both helpful and enjoyable. Thank you for choosing us—we look forward to seeing you again!

9/18/2025

Hi Anthony, Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We're thrilled to hear that your visit met your expectations! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more, we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

Maxwell Clyburn

10/10/2025

Hello, we really appreciate your feedback! Congratulations on your new vehicle!

10/23/2025

Thank you for your feedback Tamara! We’re glad to hear our service manager kept you well-informed throughout the process and that we could provide a loaner vehicle while yours was in the shop. Delivering professional and friendly service is always our goal, and we’re happy we could make your experience a positive one. Thank you for choosing us!

10/23/2025

Hello Stephen, Thank you so much for your kind words! We’re thrilled to hear that everyone you interacted with made you feel well taken care of. Providing exceptional service and respectful treatment is what we strive for every day. We truly appreciate your feedback and look forward to serving you again!

Logan Devos

10/23/2025

Hello Joe, Thank you so much for your kind words! We’re absolutely thrilled to hear that Logan went above and beyond to make your experience exceptional. It means a lot to know how grateful you are, and we’ll be sure to pass along your appreciation to Logan. We’re lucky to have him on our team—and even luckier to have customers like you!

Samuel Singleton

10/23/2025

Thank you so much Jennifer! We’re thrilled to hear you’re loving your car and had a great experience. Your satisfaction means everything to us—enjoy every mile!

10/23/2025

Thank you for your feedback! We’re glad to hear all your vehicle concerns were resolved and that we could provide a loaner to keep you moving. Your comfort and convenience are important to us, and we’re happy we could deliver a smooth experience. Thanks again for choosing us!

Samuel Singleton

10/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Congratulations on your new vehicle!

Samuel Singleton

10/23/2025

Thank you Alba for sharing your experience! We're thrilled to hear that the Envista caught your eye and that our dealership came highly recommended—even better that Sam lived up to the praise! Word-of-mouth referrals mean the world to us, and we're honored to have earned yours. We truly appreciate your support and look forward to helping you or your friends again in the future!

Jason Ksczanowicz

10/23/2025

Thanks so much! We’re glad to hear everything was quick and easy—just the way it should be. We appreciate your business and look forward to helping you again soon!

10/27/2025

Thanks Ryan! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Daniel Lennox

10/23/2025

Thank you for your feedback Matthew! We’re glad the process was smooth overall, even if the paperwork took a bit longer than expected. We appreciate your patience and are happy to hear it was painless in the end!

Samuel Singleton

10/27/2025

Thank you so much Scott, for your continued trust in Bob Johnson! We're thrilled to hear that both of your vehicle purchases were smooth and painless. Your loyalty means the world to us, and we're honored to have you as a Bob Johnson customer for life. If there's ever anything you need, we're always here to help. Enjoy your new ride!

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

11/11/2025

Thank you for sharing your feedback with us. We’re glad we could assist you, but we understand there’s always room to improve. Your comments help us make our service even better.

Samuel Singleton

11/11/2025

We truly appreciate your positive feedback! At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s rewarding to hear that we met your expectations. Thank you for choosing us, and please don’t hesitate to reach out for any future automotive needs.

Jonathan Hillengas

10/23/2025

Hello Amelia, Thank you for your continued trust! We’re thrilled to hear that your second leasing experience with us has been just as positive as the first. Jonathan is truly an asset to our team—his knowledge, dedication, and personable approach make all the difference. We’re so glad he helped you find the perfect vehicle for you and your family. We look forward to working with you again in the future!

Logan Devos

11/13/2025

Thank you for taking the time to share your detailed feedback. We’re thrilled to hear that Logan provided an exceptional sales experience and went above and beyond to make the process seamless—that’s exactly the level of service we strive for. We truly appreciate your honesty regarding the detail department. Your comments are important to us, and we apologize that the vehicle did not meet the high standards you expected. We will review this with our team to ensure improvements are made moving forward. Thank you again for choosing Bob Johnson Buick GMC. Please don’t hesitate to reach out if there’s anything we can do to assist you further.

Jonathon Collister

10/23/2025

Thank you for sharing your experience Vanessa! We're so glad to hear that Johnathan C. took the time to listen and delivered exactly what you were looking for. That kind of attentive service is what we strive for every day. We appreciate your feedback and look forward to helping you again in the future!

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

Jonathan Hillengas

9/20/2025

Hi Jason, Thanks so much for the fantastic review! We’re really happy you had a great experience — it means a lot that you chose Bob Johnson Buick GMC. If you ever need anything or just want to swing by and say hey, we’re always here. Enjoy your new ride, and thanks again for being part of the Bob Johnson family! Take care, Bob Johnson Buick GMC

Andrew Terrigino

9/20/2025

Hi John, Thanks so much for the fantastic review! We’re really happy you had a great experience — it means a lot that you chose Bob Johnson Buick GMC. If you ever need anything or just want to swing by and say hey, we’re always here. Enjoy your new ride, and thanks again for being part of the Bob Johnson family! Take care, Bob Johnson Buick GMC

Daniel Lennox

9/25/2025

Thank you for your kind words! We’re so glad to hear that your experience was smooth, professional, and efficient. It’s wonderful to know our team made the process simple and enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future!

10/6/2025

Hello Melissa, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Maxwell Clyburn

10/10/2025

Hi there, thank you so much for your positive comments about Bob Johnson Buick GMC LLC! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

Andrew Terrigino

9/29/2025

Hello Mirna, Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that Andrew and Joe provided such exceptional service and made your visit truly memorable. Their dedication to going above and beyond is exactly what we strive for, and it’s wonderful to know they delivered the best dealership experience you’ve ever had. We sincerely appreciate your recommendation and look forward to serving you again in the future.

9/29/2025

Thank you for your feedback. We’re pleased to hear our staff provided an outstanding experience and left you looking forward to your next visit. Your satisfaction is our priority

10/10/2025

Hello, we really appreciate your feedback! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Andrew Terrigino

10/27/2025

Hi George, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

11/11/2025

Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s clear we fell short in this instance. Please know that your concerns are important to us.

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

Jonathan Hillengas

10/23/2025

Hi Richard, Thank you for your continued loyalty! We’re thrilled to hear you’ve had a consistently great experience with both of your leases. It’s wonderful to know our team has met your expectations each time. We truly appreciate your trust in us!

10/23/2025

Thank you for sharing your experience Paul! We’re sorry to hear about the power steering issue with your 2024 Encore, but we’re glad Jack and Christine in our service department were able to support you every step of the way. Providing a rental right away and keeping you informed throughout the repair process is exactly the kind of care we strive for. We truly appreciate your patience and your kind words about our team—Jack and Christine will be thrilled to hear your feedback!

10/23/2025

Thank you Joanne! We’re glad to hear everything went smoothly and that our team did a good job. Your satisfaction is important to us—thanks for choosing our dealership!

Jordan Kujawski

10/23/2025

Thank you so much for your kind words! We’re thrilled to hear that Jordon provided a great experience and that you love the dealership. Building trust and delivering excellent service is what we strive for every day. We truly appreciate your support!

11/11/2025

Thank you for sharing your experience with our service department. We appreciate your honesty and value your feedback—it helps us improve and provide the best care possible for our customers. If there’s anything we could have done better or if you’d like to discuss your visit further, please don’t hesitate to reach out. We’d love the opportunity to make your next experience exceptional.

Andrew Terrigino

11/11/2025

Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

10/23/2025

Thank you for your kind words! We’re so glad to hear that your check-in and check-out experience was smooth and that our team made you feel welcome. We appreciate your visit and look forward to seeing you again!

Samuel Singleton

10/23/2025

Thank you for the kind words Sarah! We’re so glad to hear Sam provided a wonderful experience. He truly goes above and beyond to make the process smooth and enjoyable. We appreciate your feedback and look forward to serving you again!

10/23/2025

Thank you for your feedback! We’re glad to hear you received timely and respectful service.Thank you for choosing us!

10/23/2025

Thank you, Joel! We’re so glad to hear you received excellent service and got your truck back on time and just as clean as you left it. Matt and Greg in the service department will be thrilled to hear your kind words. We appreciate your trust and look forward to serving you again!

Samuel Singleton

11/11/2025

We truly appreciate your positive feedback! At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s rewarding to hear that we met your expectations. Thank you for choosing us, and please don’t hesitate to reach out for any future automotive needs.

Jonathan Hillengas

11/11/2025

Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

Samuel Singleton

11/11/2025

Wow—thank you for sharing such a great review! We’re so excited that you had an amazing experience with our team. Welcome to the Bob Johnson family! If you ever need service, accessories, or just want to stop by and say hello, we’re here for you.

Samuel Singleton

11/13/2025

Thank you so much Debra, for sharing your positive experience with us! We’re thrilled to hear that our team at Bob Johnson Buick GMC delivered the level of service you deserve. Your feedback means the world to us, and we’re grateful for the opportunity to assist you. If you ever need anything in the future—whether it’s service, accessories, or another vehicle—please don’t hesitate to reach out. Enjoy your new ride, and welcome to the Bob Johnson family!

Alfred Vieira

11/17/2025

Hello Elizabeth, Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our team at Bob Johnson Buick GMC delivered the level of service you deserve. Your feedback means the world to us, and we’re grateful for the opportunity to assist you. If you ever need anything in the future—whether it’s service, accessories, or another vehicle—please don’t hesitate to reach out. Enjoy your new ride!

11/21/2025

Thank you for sharing your feedback regarding the warranty work on your new vehicle. We understand how frustrating this situation can be. Thank you again for your honesty and for being a valued part of the Bob Johnson Buick GMC family

Maxwell Clyburn

11/21/2025

Hello Michael, Thank you for sharing your experience! We’re thrilled to hear that Max went above and beyond to make your deal happen. Your loyalty and trust mean a lot to us, and we look forward to welcoming you back when you’re ready for your next vehicle. We’ll be sure to share your kind words with Max!

11/24/2025

Hi Raymond, We really appreciate your feedback! It’s awesome to know our team made things easy and provided top-notch customer service. Thanks for choosing us!

Jason Ksczanowicz

11/24/2025

Hello Patrick, Thank you for sharing your feedback! We’re thrilled to hear Jason did an excellent job from start to finish. We’ll be sure to pass along your kind words to him—it means a lot to our team.

Samuel Singleton

11/11/2025

Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

Jonathan Hillengas

11/13/2025

Hello Sara, Thank you so much for sharing your experience! We’re thrilled to hear that our team made you feel confident and comfortable with your new vehicle. Going over every detail is something we take pride in, and we’re glad it made a difference for you. Enjoy your new ride, and welcome to the Bob Johnson Buick GMC family!

Logan Devos

11/17/2025

Hi Daniel, Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/24/2025

Hello Rosanne, Thank you for your kind words! We’re so glad everything went smoothly and met your expectations. We look forward to serving you again

11/24/2025

Hello Cynthia We appreciate your kind words! It’s great to know our team and facilities met your expectations. We look forward to welcoming you back for future service needs!

Jonathan Hillengas

11/28/2025

Hi Suzanne, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new Encore GX. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

11/11/2025

Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/11/2025

We appreciate your positive feedback! At Bob Johnson Buick GMC, our goal is to provide efficient, reliable service every time. Thank you for choosing us, and please reach out if you need anything before your next visit.

Andrew Terrigino

11/17/2025

Thank you so much for your kind words Paul! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/20/2025

Hello Richard, Thank you for your feedback! We’re glad to hear scheduling was easy and that everything was completed on time. We appreciate your trust and look forward to serving you again soon!

Samuel Singleton

11/20/2025

Hello Christopher, Thank you for sharing your experience! We’re thrilled to hear that Sam has been tremendously helpful and made the process easy and fun for you. Your recommendation means a lot, and we’ll be sure to pass along your kind words to Sam. We look forward to helping you again in the future!

11/20/2025

Thank you for your feedback! We’re so glad to hear Scott made your experience a great one. We’ll be sure to share your kind words with him. We look forward to seeing you again soon!

Thomas Beikirch

11/28/2025

Hi Richard, We truly appreciate your review! Your trust means a lot to us, and we’re here for you whenever you need support or have questions. Drive safe and enjoy your new ride!

11/28/2025

Hi Joe, Thank you so much for your kind words! It was a pleasure helping with your service needs, and we’re happy everything went smoothly. We’re here whenever you need us—whether it’s routine maintenance or just advice on keeping your vehicle in top shape. See you next time!

11/11/2025

Thank you for the wonderful review! We’re thrilled that our service team delivered the quality and care you deserve. Keeping your vehicle in top shape is our priority—looking forward to serving you again soon!

Samuel Singleton

11/13/2025

Hello Nicholas, Thank you for your wonderful feedback! We’re thrilled to hear that Sam continues to provide the stellar customer service he’s known for. We appreciate your loyalty and look forward to serving you again soon!

11/13/2025

Hello David, Thank you for your kind words and for choosing Bob Johnson Buick GMC. Your satisfaction is our priority, and we’re delighted to know you had a great experience. We value your trust and look forward to continuing to serve you in the future.

Samuel Singleton

11/18/2025

Hello Amanda, Thank you for sharing your experience with Sam. Congratulations on your new Envista and we are if you need anything!

Jonathon Collister

11/21/2025

Hello Philip, Thank you for sharing your experience! We’re thrilled to hear that Jon Collister made your car-buying process the best you’ve ever had. Your recommendation means so much to us, and we’ll be sure to pass along your kind words to Jon. We look forward to welcoming you back to Bob Johnson Buick for anything you need in the future!

Samuel Singleton

11/28/2025

Hi Donald, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new GMC Sierra. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

Daniel Lennox

11/28/2025

Hi Tammy, We truly appreciate your review! Your trust means a lot to us, and we’re here for you whenever you need support or have questions.Enjoy your new ride!

Samuel Singleton

11/28/2025

Hello Tibreya, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new Encore GX. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

10/23/2025

Thank you! We’re glad everything went well and appreciate your kind words. It’s always our goal to provide excellent service—thanks for choosing us!

Jonathan Hillengas

10/23/2025

Thank you so much for your wonderful review Frances! We’re thrilled to hear that your experience at our store was so positive. Jonathan truly has a gift for making customers feel comfortable and confident throughout the process, and it’s great to know he felt like an old friend from start to finish. Your 5-star experience means the world to us—we look forward to welcoming you back again soon!

10/23/2025

Thank you for the glowing review Elizabeth! We’re thrilled to hear your experience was outstanding and supportive—exactly what we strive for every day. It truly doesn’t get better than that, and we’re grateful for the opportunity to serve you!

10/23/2025

Hello Todd, Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences at Bob Johnson. Your continued support means the world to us, and we're always here to provide the exceptional service you deserve. Looking forward to seeing you again soon!

Jason Ksczanowicz

11/11/2025

Thank you so much for your kind words! We’re thrilled to know you had a great experience with our team at Bob Johnson Buick GMC. Your satisfaction is our top priority, and it’s wonderful to see that reflected in your review. Enjoy your new vehicle, and remember—we’re always here if you need anything!

11/11/2025

We appreciate your positive feedback! At Bob Johnson Buick GMC, our goal is to provide efficient, reliable service every time. Thank you for choosing us, and please reach out if you need anything before your next visit.

11/20/2025

Hi Austin, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Johnson Buick GMC LLC!

11/28/2025

Hi Nereida, Thank you for sharing your feedback with us. We’re truly sorry to learn about the issues you encountered with your vehicle. We understand how frustrating that can be, and we appreciate your honesty. Please know that we’re committed to helping resolve any concerns and ensuring your vehicle performs as it should. If there’s anything we can do to assist further—whether it’s answering questions or scheduling follow-up service—don’t hesitate to reach out. Your satisfaction matters to us.

11/17/2025

Thank you for sharing your feedback. We’re truly sorry to hear about the time you spent and the lack of explanation regarding the vibration issue. Your concerns are important to us, and we’d appreciate the opportunity to make this right. Please contact our service manager Gregory Stanwix at 585-227-1900 xt 4960 so we can review your visit and work toward a resolution.

11/18/2025

Hi Jennifer, we are happy to hear that is all taken care of for you. Thank you for the kind words!

11/18/2025

Hello Cynthia, Thank you for sharing your experience. We’re truly sorry for the delays and difficulty reaching us—that’s not the level of care we want for our customers. We appreciate your patience while we wait for the part and will keep you updated. If you need anything, please reach out to our service manager Greg Stanwix 585-227-1900 ext. 4960. Your safety and peace of mind are very important to us.

Jonathon Collister

11/28/2025

Hi Catherine, Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

11/29/2025

Hi Michael, Thank you for the 5 star rating!

12/24/2025

Thank you for sharing this amazing feedback! We’re so glad Jack was able to go above and beyond to help with your camera issue—even after the warranty expired. His dedication to saving you money and providing outstanding service is exactly what we strive for. We truly appreciate your loyalty and look forward to serving you again!

Logan Devos

11/28/2025

Hi Karen, We truly appreciate your review! Your trust means a lot to us, and we’re here for you whenever you need support or have questions. Enjoy your new ride!

11/28/2025

Hi Andrew, Thank you for your wonderful feedback! We’re so glad our service team could take care of your vehicle and make the process smooth for you. Your trust means a lot to us, and we’re always here to keep your car running at its best. Looking forward to seeing you at your next visit

Samuel Singleton

11/28/2025

Hi Jason, Thank you so much for your kind words! We’re thrilled to hear you had a great experience. Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

11/28/2025

Hi Esdras, Thank you for your wonderful feedback! We’re so glad our service team could take care of your vehicle and make the process smooth for you. Your trust means a lot to us, and we’re always here to keep your car running at its best. Looking forward to seeing you at your next visit

11/28/2025

Hi Daniel, We appreciate you taking the time to share your experience! If you have any questions or need to schedule your next maintenance, don’t hesitate to reach out. Safe travels!

Andrew Terrigino

12/2/2025

Thank you so much! We’re thrilled you absolutely loved your experience and that Andrew made it extra special. We appreciate your kind words and look forward to seeing you again—enjoy your new vehicle

Jordan Kujawski

12/2/2025

Thank you for sharing your experience! We’re so glad to hear your car purchase was wonderful and that the showroom atmosphere and your salesperson’s professionalism made it even better. Enjoy your new vehicle, and we’re always here if you need anythin

Jonathan Hillengas

12/2/2025

Thank you for the amazing feedback! We’re thrilled Jon was so helpful and made the process smooth, and it’s great to hear our sales manager was available whenever needed. We appreciate you choosing us and look forward to helping again in the future!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

11/11/2025

Thank you for sharing your experience! We’re so glad our service team could take great care of you and your vehicle. Your trust means a lot to us, and we’re always here to keep your car running smoothly. See you next time!

11/11/2025

We appreciate your positive feedback! At Bob Johnson Buick GMC, our goal is to provide efficient, reliable service every time. Thank you for choosing us, and please reach out if you need anything before your next visit.

11/17/2025

Hi Michael, We truly appreciate your positive feedback! At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s rewarding to hear that we met your expectations. Thank you for choosing us, and please don’t hesitate to reach out for any future automotive needs.

11/17/2025

Hello Hiram, We truly appreciate your positive feedback! At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s rewarding to hear that we met your expectations. Thank you for choosing us, and please don’t hesitate to reach out for any future automotive needs.

Samuel Singleton

11/24/2025

Hello Penny, Thank you for sharing! We’re so glad Sam made your experience enjoyable and stress-free. We appreciate your trust and look forward to helping with all your future vehicle needs.

12/4/2025

Thank you for sharing your experience! We’re glad your service was completed quickly and that our staff provided the friendly care you deserve. We appreciate your trust and look forward to serving you again!

House Salesperson

11/13/2025

Hello Kelly, We truly appreciate your positive feedback! At Bob Johnson Buick GMC, we strive to provide exceptional service, and it’s rewarding to hear that we met your expectations. Thank you for choosing us, and please don’t hesitate to reach out for any future automotive needs.

Jonathan Hillengas

11/13/2025

Hello Garrett, Thank you for your kind words! We’re thrilled to hear Jonathan made your experience easy and enjoyable. We look forward to welcoming you back and appreciate your recommendation!

Jason Ksczanowicz

11/20/2025

Hello Sadie, Thank you so much for sharing your experience! We’re thrilled to hear that our team makes the process easy and that your salesperson consistently finds the perfect vehicle for you. Your trust means a lot to us, and we look forward to helping you again whenever you need us. Enjoy your new ride!

11/20/2025

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

11/20/2025

Hello Carrie,Thank you for sharing your experience! We’re glad our team was able to take care of your oil change and recall quickly while keeping you on the road with a loaner. We appreciate your trust in us. We look forward to seeing you again for future maintenance!

Samuel Singleton

12/4/2025

Hello Amber, Thank you for sharing your experience! We’re so glad to hear that Sam was such a strong advocate for you throughout the process. Enjoy your new vehicle!

Samuel Singleton

12/4/2025

Hello Mario, Thank you for your review! We’re thrilled to hear that Sam and Colby were great to work with and made your experience enjoyable. Our team strives to provide exceptional service every time, and it’s wonderful to know they delivered that for you. Enjoy your new vehicle, and please reach out if you need anything in the future!

Samuel Singleton

12/4/2025

Hello Ellen, Thank you so much for your review! We’re thrilled to hear that Sam and Colby were incredibly helpful and made your experience a great one. Enjoy every moment with your new vehicle, and remember—we’re always here if you need anything!

11/24/2025

Hello Irmgard, Thank you for sharing your feedback! We’re so glad to hear that scheduling your appointment was easy and that our team provided clear explanations and friendly service. At Bob Johnson Buick GMC, we strive to make every visit stress-free and informative. Your trust means a lot to us, and we look forward to serving you again!

11/28/2025

Hi James, Thank you for your wonderful feedback! We’re so glad our service team could take care of your vehicle and make the process smooth for you. Your trust means a lot to us, and we’re always here to keep your car running at its best. Looking forward to seeing you at your next visit

Thomas Beikirch

11/28/2025

Hi Cheryl, Thank you so much for your kind words! Our team takes pride in making the process smooth and stress-free, and it’s wonderful to know we delivered that for you. If you ever need anything—service, accessories, or just tips—please reach out anytime. Enjoy every mile!

Samuel Singleton

12/5/2025

Hello Jacob Wow, thank you so much for sharing this awesome review! We’re thrilled to hear Sam made everything so easy and stress-free for you. Even when the original vehicle sold, he jumped right in and found the perfect alternative—talk about great timing! We love that you had such a smooth experience and can’t wait to see you back for your next purchase. Enjoy your new ride and welcome to the Bob Johnson family!

Maxwell Clyburn

12/5/2025

Hello Samantha, Thank you so much for sharing your experience! We’re thrilled to hear Max made your lease return and new purchase so easy and stress-free. It sounds like he really understood what you wanted and delivered the perfect fit. We appreciate your loyalty and can’t wait to welcome you back for your next vehicle. Enjoy your new ride!

11/28/2025

Hi Bob, Thank you for your wonderful feedback! We’re so glad our service team could take care of your vehicle and make the process smooth for you. Your trust means a lot to us, and we’re always here to keep your car running at its best. Looking forward to seeing you at your next visit

Jason Ksczanowicz

12/2/2025

Hello Andrea, Thank you so much for sharing this! We’re thrilled to hear Jason made your experience so easy and enjoyable. He truly goes above and beyond for our customers, and your feedback means the world to us. Enjoy your new vehicle, and we look forward to seeing you again!

Andrew Terrigino

12/2/2025

Thank you for sharing your experience! We’re so glad everyone treated you well and that Andrew went above and beyond to help. Your kind words mean a lot to us, and we’re thrilled you had such a positive visit. Enjoy your new vehicle, and we’re always here if you need anything!

12/2/2025

Thank you for your feedback! We’re thrilled to hear you experienced great communication and fast servic. We appreciate you choosing us

Samuel Singleton

12/2/2025

Thank you for sharing this! We’re thrilled your deal was quick, hassle-free, and that delivery was just as smooth. That’s exactly the experience we strive to provide—enjoy your new vehicle!

12/9/2025

Thank you for sharing your experience! We’re glad our team made your visit enjoyable with friendly service. We appreciate your trust and look forward to helping you again soon!

12/15/2025

Hi Natasha, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that your visit to Bob Johnson Buick GMC was a positive one. Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we met your expectations. If there's ever anything more we can do for you, please don't hesitate to reach out. We truly appreciate your continued trust and look forward to serving you again in the future! Warm regards, The Bob Johnson Buick GMC Team

Samuel Singleton

12/2/2025

Thank you! We’re so glad to hear you had a great experience. We appreciate you choosing us and look forward to helping again in the future!

12/2/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Steven Stonehouse

12/4/2025

Thank you so much for sharing your experience! We’re thrilled to hear that you had a great car-buying journey with us. Our team works hard to provide exceptional service, and it’s wonderful to know we delivered that for you. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything—we’re always here to help!

Jonathan Hillengas

12/4/2025

Hello Richard, Thank you for your kind words! We’re thrilled to hear that your experience was both professional and enjoyable. Our team takes pride in being knowledgeable and making sure you feel confident with every aspect of your new vehicle. Enjoy the ride, and let us know if you need any assistance down the road!

Jason Ksczanowicz

12/6/2025

Hello Douglasm Thank you so much for sharing your experience! We’re thrilled to hear Jason was not only professional but also attentive to your texts and emails throughout the process. It’s great to know he helped you find the exact truck you wanted at the right price—he truly goes above and beyond for our customers. We appreciate your trust in us and hope you absolutely love your new truck! If you ever need anything or have questions down the road, Jason and our team are just a call or text away

Jason Ksczanowicz

12/6/2025

Hello Sean, Thank you for sharing such wonderful feedback! We’re thrilled to hear that you and your wife had a great experience and found the process easy. Jason will be so happy to know his efforts made a difference. We truly appreciate your trust in us and your kind words. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything in the future!

Andrew Terrigino

12/16/2025

Congratulations on your new vehicle, and thank you for choosing Bob Johnson Buick GMC! We’re thrilled to have you as part of our family and appreciate the trust you placed in our team. We also want to thank you for taking the time to complete our survey. Your feedback is invaluable—it helps us continue delivering the exceptional service you deserve. If you have any questions about your new vehicle or need assistance with service, parts, or accessories, please don’t hesitate to reach out. We’re here for you every step of the way. Enjoy your new ride, and thank you again for your business and your feedback! Warm regards, The Bob Johnson Buick GMC Team

Thomas Beikirch

12/4/2025

Thank you so much for your review! We’re thrilled to hear that working with Thomas was such a great experience! Enjoy your new vehicle!

12/4/2025

“Thank you for your review! We’re thrilled to hear you had a Great service experience with us. Our team works hard to make every visit smooth and stress-free. If you ever need anything—whether it’s routine maintenance or a quick question—we’re always here to help!”

12/8/2025

Hello Richard, Thank you so much for your review! We’re thrilled to hear Matt got you in and out quickly and made the process smooth. It’s great to know we delivered that for you. We look forward to helping you again!

12/9/2025

Thank you for your feedback! We’re glad your service was completed, and we’ll continue working hard to make every visit even better. We appreciate your trust!

12/15/2025

Hi James, Thank you so much for your feedback! We’re thrilled to hear that you appreciated our good communication and fast service. Your satisfaction is our top priority, and we’re always here to ensure things run smoothly for you. If there’s anything else we can assist you with, please don’t hesitate to reach out! -Your Bob Johnson Buick GMC Team

12/15/2025

Hello Pamela, Your satisfaction is important to us, so we want to sincerely thank you for choosing Bob Johnson Buick GMC LLC and we hope to see you again soon! -Your Bob Johnson Buick GMC Team

Samuel Singleton

12/23/2025

Thank you for sharing your experience. We’re glad to hear that Sam was patient, polite, and easy to talk to, and that his assistant provided equally wonderful support. We appreciate your kind words and your trust in Bob Johnson Buick GMC.

12/23/2025

Thank you for sharing your experience. We’re pleased to hear that your service was completed quickly and that our representative took the extra step of a test drive to ensure everything was done correctly. We appreciate your trust in Bob Johnson Buick GMC and look forward to serving you again.

Samuel Singleton

12/4/2025

Hello Jacob, Thank you for sharing your experience! We’re thrilled to hear that Sam made the process easy, fun, and stress-free. His knowledge and helpful approach truly make a difference, and we’re glad you enjoyed working with him. Enjoy your new vehicle!

Samuel Singleton

12/11/2025

Hello Leonard, Thank you for your kind words! We’re so glad to hear that your car-buying experience was friendly, professional, and pressure-free. Our goal is always to make the process smooth and enjoyable, and it’s great to know we delivered that for you. If you need anything down the road, don’t hesitate to reach out—we’re here for you! – Your Buick GMC Team

12/15/2025

Hello Cynthia, Thank you so much for taking the time to share your experience with us at Bob Johnson Buick GMC! We truly value your feedback—it helps us continue to grow and serve our customers better every day. Whether it was your first visit or one of many, we’re grateful for the opportunity to assist you and look forward to welcoming you back in the future. If there's ever anything more we can do for you, please don’t hesitate to reach out. Thanks again for choosing Bob Johnson Buick GMC! Warm regards, The Bob Johnson Buick GMC Team

12/18/2025

Thank you Dennis, We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

12/23/2025

Thank you for sharing your experience. Your kind words mean a great deal, and we appreciate your continued trust in Bob Johnson Buick GMC.

12/23/2025

Thank you for your feedback. We’re delighted to hear that your experience was polite, quick, and efficient—exactly the level of service we strive to deliver for every guest. We truly appreciate your trust in Bob Johnson Buick GMC.

Jason Ksczanowicz

12/23/2025

Thank you for your feedback. We’re thrilled to hear that Jason made the process easy and that his knowledge stood out. We truly appreciate your trust in Bob Johnson Buick GMC.

12/4/2025

Thank you for sharing your experience! We’re so glad our service team was able to get you in quickly and take care of your tire repair the same day. If you need anything in the future, we’re always here to help!

12/4/2025

Thank you for your feedback! We’re so glad to hear everything went smoothly and was completed promptly. Our team works hard to provide efficient, hassle-free service. If you need anything in the future, we’re always here to help!

12/4/2025

Thank you for your review! We’re so glad to hear that Jack was great to work with and made your experience a positive one!

12/8/2025

Hello Michael, We love hearing this! Your first visit being smooth, professional, and positive means the world to us. Our goal is to make every experience just like this one, and we can’t wait to welcome you back!

12/15/2025

Hi Andre, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! We hope to be of service to you again in the future. -Your Bob Johnson Buick GMC Team

Steven Stonehouse

12/18/2025

Hi Thomas, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bob Johnson Buick GMC.

12/18/2025

Hello Kathryn, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

12/26/2025

Hi Vladmir, Thank you for your feedback, and I’m very sorry your visit didn’t meet expectations. Our oil change package automatically includes a tire rotation and multi‑point inspection at no extra cost, which is why they appear on your service report. However, if any part of that service wasn’t completed—especially the rotation or topping off your washer fluid—I sincerely apologize. That’s not the experience we want for you. Please reach out so we can review your visit and make this right.

Samuel Singleton

12/19/2025

Hello Karl, Thank you for your wonderful feedback. We’re pleased to hear that Sam Singleton’s knowledge and professionalism made your buying experience seamless and efficient. We appreciate your trust in Bob Johnson Buick GMC and look forward to providing exceptional service throughout your ownership journey.

12/19/2025

Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with us at Bob Johnson Buick GMC. If you ever need anything—whether it’s sales, service, or just a quick question—we’re always here to help. Enjoy the ride, and thanks for choosing Bob Johnson

Jason Ksczanowicz

12/19/2025

Hello Robert, Thank you for sharing your experience. We’re delighted to hear that Jason and Greg provided exceptional service and made your visit a standout one. We appreciate your trust in Bob Johnson Buick GMC and look forward to continuing to exceed your expectations.

12/22/2025

Thank You for Your Feedback Anne, Thank you for taking the time to share your recent service experience with Bob Johnson Buick GMC. We truly appreciate your feedback—hearing from you helps us continue improving and ensures we deliver the exceptional service you deserve. We’re grateful you chose us to care for your vehicle and look forward to assisting you again in the future. — Your Bob Johnson Buick GMC Team

12/22/2025

Dear Ann, Thank you again for your patience. We want to make sure everything is clear moving forward. Even when a concern is described ahead of time, the vehicle still needs to be physically diagnosed once it arrives. This confirms the exact cause of the issue and ensures we order the correct part the first time. Unfortunately, in your case, the initial diagnosis led to the wrong part being ordered, and we truly sorry for the inconvenience this caused. Mistakes happen, but we’re committed to making it right. The correct part is now on order, and we’ll prioritize your repair as soon as it arrives.

12/27/2025

Hello Janet, Thank you for sharing your feedback with us. We’re glad we were able to replace the battery, install the new tire sensors, and reset your tire monitoring system. We completely understand your concern about the battery draining, especially since it was less than a year old and not originally a GM battery. We want you to feel fully confident in your vehicle, so we’d be happy to take another look and run a deeper diagnostic to identify what may have caused the drain. Please don’t hesitate to reach out—we’re here to make sure everything is working exactly as it should.

12/27/2025

Hello Georgia, Thank you for sharing your experience! We're glad to hear that Scott took great care of you and made your visit quick and smooth. It’s wonderful that his explanation about your tires was clear and helpful. We appreciate your trust in us and look forward to helping you with your new tires in the spring when you return from Florida. Safe travels until then!

12/29/2025

Thank you for sharing your experience with us Richard. We’re sorry to hear about the difficulties you faced elsewhere, but we’re grateful that our team — especially Kaytlin — was able to step in, address your concerns, and get your vehicle back to running the way it should. We truly appreciate your trust and your kind words about the service you received. It means a lot to know we’ve earned your confidence moving forward. We look forward to taking care of all your service needs in the future.

Jordan Kujawski

12/2/2025

Hello Kathleen, Thank you for your kind words! We’re thrilled Jordan made your Sierra experience smooth and enjoyable. His professionalism and knowledge truly shine, and we’re grateful you chose us. Enjoy your new ride!

12/15/2025

Here’s a more apologetic version of the response: *** Hello Annette, We sincerely apologize for the inconvenience you experienced. We understand how frustrating it must have been to wait until Monday for your car after the service was completed on Saturday. This is not the level of service we aim to provide, and we deeply regret the lack of communication and the delay. Please know that we are reviewing our processes to ensure this does not happen again. Thank you for sharing your feedback—it helps us improve, and we truly appreciate your patience. -Your Bob Johnson Buick Team

12/22/2025

Hi Larry, Thank you for taking the time to share your recent service experience with Bob Johnson Buick GMC. We truly appreciate your feedback—hearing from you helps us continue improving and ensures we deliver the exceptional service you deserve. We’re grateful you chose us to care for your vehicle and look forward to assisting you again in the future. — Your Bob Johnson Buick GMC Team

12/22/2025

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Samuel Singleton

12/22/2025

Thank you Matthew, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

12/22/2025

Hello Maria, We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Daniel Lennox

12/22/2025

Congratulations on your new vehicle! We are so happy to read such a great review about Bob Johnson Buick GMC LLC!

Jason Ksczanowicz

1/2/2026

Thank you! We arereally glad to hear everything was easy and hassle‑free for you. It means a lot that you shared that.

12/11/2025

Thank you for your review! We’re so glad to hear that your experience was fast and thorough. Our team strives to make the process smooth and efficient while paying attention to every detail. If you need anything in the future, we’re always here to help! – Your Buick GMC Team

12/15/2025

Dear James, Thank you for sharing your experience! We’re so glad to hear that your appointment went smoothly and that we were able to complete your car maintenance quickly. It’s always our goal to provide efficient, high-quality service, and we’re thrilled to know we met your expectations. We truly appreciate your continued trust in us! -Your Bob Johsnon Buick GMC Team

12/15/2025

Thank you Mihelle, We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again. -Your Bob Johnson Buick GMC Team

12/18/2025

Thanks for Scott who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Daniel Lennox

12/22/2025

Hi Amber, Thank you for your kind review; we are happy to pass along your comments to Dan and the team here at Bob Johnson Buick GMC LLC! Congratulations on your new vehicle!

12/26/2025

Hi Mike! Thank you so much for the amazing feedback! 😊 We’re thrilled to hear our team got you in and out quickly — even without an appointment — and it means a lot to hear you consider us the best in the Bob Johnson group. We truly appreciate you and look forward to taking care of you again!

Jonathan Hillengas

1/3/2026

Thank you so much for sharing your feedback! We’re thrilled to hear that Jonathan and Greg made your experience outstanding. We truly appreciate you choosing Bob Johnson Buick GMC and look forward to helping you again in the future!

12/2/2025

Thank you! We’re so glad you had a great experience. We appreciate you choosing us and look forward to helping again

Andrew Terrigino

12/4/2025

Hello Robert, Thank you for your review! We’re so happy to hear the process was easy and stress-free for you. That’s exactly what we aim for—making car buying simple and enjoyable! Enjoy your new vehicle, and remember we’re always here if you need anything!

12/15/2025

Hi Louise, Thank you so much for sharing your experience! We're truly grateful for your support and trust in Bob Johnson Buick GMC. It means a lot to know that you had a great visit, and we’re glad we could help make the process smooth and enjoyable. If you ever need anything down the road, we’re just a call or visit away. Thanks again for choosing us!

12/18/2025

Hi Lynn, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bob Johnson Buick GMC LLC and we hope to see you again.

Samuel Singleton

12/26/2025

Hi David, Thank you for choosing us for your first visit! We’re so glad Sam was able to help you find the right SUV to lease. We appreciate your trust and hope you’re loving your new vehicle!

Andrew Terrigino

1/6/2026

Thank you for sharing your experience Elizabeth! We’re so glad to hear the process was easy and that Andrew made everything accommodating for you and your family. We appreciate your kind words about our team and look forward to helping you again in the future.

Jason Ksczanowicz

1/6/2026

Hello Paul, Thank you for your feedback! We’re glad Jason made your purchase and delivery smooth, and we appreciate your recommendation.

1/8/2026

Hello Mary, Thank you for sharing! We’re glad our staff and technician were able to answer your questions and provide helpful info about your warranty. We appreciate you trusting us for your first service visit!

Samuel Singleton

12/16/2025

Dear Danielle, Thank you for taking the time to complete our survey. Your feedback is incredibly valuable to us and helps ensure we continue providing the best experience possible at Bob Johnson Buick GMC. We’re thrilled to hear about your recent experience and appreciate your trust in our team. If you ever need assistance—whether it’s service, parts, or your next vehicle—please don’t hesitate to reach out. Thanks again for being part of the Bob Johnson family! Warm regards, The Bob Johnson Buick GMC Team

12/23/2025

Thank you for the great review! We appreciate you choosing Bob Johnson Buick GMC and are glad you had an excellent experience. We're always here to help!

Samuel Singleton

12/29/2025

Thank you for the great feedback Ronald! We’re happy to hear you received excellent service. Sam’s professionalism and down‑to‑earth approach clearly made a strong impression, and we appreciate your recommendation. Colby will be glad to hear your thumbs up as well!

12/29/2025

Thank you so much for the great feedback! We’re thrilled to hear our knowledgeable team was able to get your vehicle fixed quickly and get you back on the road. We appreciate you choosing us and are always here whenever you need us!

Jason Ksczanowicz

1/8/2026

Thank you so much Karla! We’re thrilled to hear you had such a great experience with your truck purchase. Jason will be happy to know their clear, friendly approach made a difference. Your recommendation means a lot to us!

Logan Devos

1/12/2026

Hello Edward, Thank you for your feedback! We’re glad Logan’s professionalism and knowledge made everything go smoothly. We appreciate you choosing Bob Johnson Buick GMC and look forward to assisting you with any future service or sales needs!

12/29/2025

Thank you for your feedback Joseph! We’re glad to hear our Service Manager communicated well during your visit. We appreciate you choosing us and are always here to help with anything you need.

12/29/2025

Thank you for sharing your feedback with us. We’re glad the battery was replaced, but we’re truly sorry to hear about the mixed communication and that you’re still experiencing issues. We would really appreciate the chance to make this right. Our team is committed to clear communication and quality repairs, and we’d be happy to take another look to ensure your vehicle is fully resolved. If you decide to give us another opportunity, we’re here and ready to help.

Jordan Kujawski

1/2/2026

Thank you for sharing this! We're glad to hear your salesperson listened to what you wanted and respected your process. It’s great that you felt the trade offer was fair and that Jordan was able to help you get your apps set up and walk you through the MyGMC features. We truly appreciate you choosing us!

1/2/2026

Thank you for the feedback! We're glad to hear everything was handled promptly and that our staff made the experience pleasant. We appreciate you!